Contact support
Include the device type, app version, church name, and a short
description of the problem. Do not send passwords or secret tokens.
Register a church
To register a church in the app, create an account, search for your
church, and choose the create church flow if it is not listed.
For setup help, email jiminsong@gagyo.org with church name, city,
primary admin name, and whether you need small group or ministry
setup guidance.
Report content or abuse
Report content that is unlawful, harassing, hateful, threatening,
exploitative, spam, privacy-invasive, or otherwise objectionable.
- Send the church name, conversation or feature, date, and a short description.
- Attach screenshots only if they do not expose unnecessary private data.
- Use available in-app controls to block abusive users when possible.
Moderation requests are reviewed for safety, church context, and
Terms of Service compliance.
Account deletion
Signed-in users can initiate account deletion from the Gagyo app in
Settings. This flow is designed to delete the account and associated
personal data that Gagyo is not legally required to keep.
If you cannot access the app, email jiminsong@gagyo.org from the
email address connected to the account and request account deletion help.
Privacy requests
For privacy questions, data access questions, or correction requests,
email jiminsong@gagyo.org. See the
Privacy Policy for details.
Terms and community rules
The Terms of Service explain acceptable use,
user-generated content, objectionable content, reporting, account
deletion, and church administrator responsibilities.